As a family of 5 we have used Dr Enatsu and his clinic for everything teeth-wise; crowns; fillings, cleaning and 6-monthly check-ups. He and his staff are incredibly friendly and wonderful at calming those who don't like the dentists chair (me), and, having had 2 crowns, I felt no pain or discomfort EVER....We all highly recommend and would continue to see him and his lovely staff (special thank you to his friendly and helpful receptionist Sachi) if we were not leaving Japan.
I visited the dental clinic last week (on Sunday, November 12) due to a dental emergency one day after my arrival in Tokyo. The doctor was *perfect* ... already on the phone he asked all the right questions. It was a pleasure to discuss with somebody as intelligent. As you may imagine given the work ethics in Japan, the whole treatment was great. I wish I could go to this clinic regularly :-) but that is not possible as I live in Austria and I am already back home.
Just some highlights of this great experience:
(1) The doctor and his assistant picked me up by car from the hotel within one hour of my phone call, and also drove me back to my hotel. It was a Sunday.
(2) The doctor sent me by email the x-ray images in order to forward them to my dentist and even wanted to call my dentist (who is also my friend) but that was not possible due to the time difference. He let me use their wifi in order to make sure I received the email.
(3) The treatment and all the explanation was just perfect (I know this from my own impression but also as I discussed previously and afterwards with my dentist friend). Even though I was in pain, and my tooth ached upon touching it with my tongue.. during the whole treatment (which included some lowering of the surface of the tooth) amazingly I felt no pain.
Thank you to the doctor and the United Dental Office Tokyo for their great care and help!
I'm never had a need for urgent dental care while traveling outside of the United States in my 17+ years of traveling. Unfortunately, the unexpected occurred and I found myself with an infected area above my gum line. I called United Dental and got a friendly English speaking receptionist that got me a same day appointment (within hours of my call).
What is most impressive was the level of compassion I felt (all over the phone). I was assisted with information on how to use my dental insurance all before I stepped foot in the office.
Now, on to my visit. Dr. Enatsu was fantastic! He made me feel at ease and even told a joke. After the x-ray and the dental procedure I walked out ready to resume my business trip.
Thank you to Dr. Enatsu and the staff at United Dental for your time and attentiveness. You met my international dental emergency with a level of care that eased my mind.
If you are scared of dentists like I am this is the place for you. They make sure that you have the least unpleasant experience. And they do it right! The doctor has studied in the US and speaks perfect English. The rest of the staff speak good English too. If I want to summarize my experience there,
1. Painless treatment.
2. Painless treatment.
3. I did a semi-rout canal there and I should say Painless treatment.
4. Good English.
5. Helpful staff.
6. Skilled dentist.
This is the place to go in Tokyo if you have tooth problems.
Dr. Enatsu and his staff are absolutely THE BEST. They all speak English! And the clinic has ALL the latest technologies. I came to Tokyo last month, ate a hard nut, cracked off half of my upper tooth, same one I KNEW I also needed a root canal on back in the USA, but I was in real bad shape and in terrible pain. I was in no shape to fly home. By the Grace of God, I found Dr. Enatsu's United Dental Clinic, right near Tokyo tower. He took me in immediately. I don't know what he did for the next 2-3 hours, all I know is that it was PAINLESS. I walked out with a completed root canal, and a temporary crown. Very important as I had to fly out from Japan, and I needed to be fully functional. I was able to eat, attend meetings, everything, next day, zero problem. Dr. Enatsu said I could get a permanent crown done back in America, but I will definitely fly back to Japan next month, as I only want HIM to do it. Dr. Enatsu is a REAL professional, best dentist I ever experienced. Also, his billing and insurance coding and clinical documentation paperwork is all to American standards, and in English, so I can easily submit to insurance - because he is U.S. licensed and trained (California). It just does NOT get any better than this, when overseas... AME.
I was stuck in Tokyo, half way through a vacation, and miserable with pain... within a day I had been treated and the problem solved, emergency root canal surgery performed with literally *no* pain! Amazing. Thanks so much to Dr Enatsu and his team.
Look no further for a dentist! Dr. Enatsu and his staff are so very professional, kind and welcoming. They are the absolute best!!!!! The customer service is exceptional, and they made me feel very comfortable. I am from the United States, and I had to get dental work done while temporarily living in Japan. I was so nervous to get dental work performed in Japan because I was unsure if it would be painful due to me reading and hearing of how pain medicine and anesthesia are both viewed in Japan. I researched several dentists and found Dr. Enatsu through Google. I was impressed and comfortable with making an appointment at United Dental Office when reading about Dr. Enatsu’s credentials and contributions to the world of dentistry. However, I was still extremely nervous because I was informed by a dentist right before I came to Japan that I had to get a root canal, and I thought it was going to be painful.
Dr. Enatsu and his staff were absolutely wonderful and was able to fix my tooth without having to perform a root canal, however, I did have to get a crown. I visited United Dental office 3x for the crown, and each visit was painless and pleasant. Also, the work performed is excellent and you can not distinguish the tooth with the crown from the rest of my teeth. Everthing about United Dental Office is high quality! If I could in the future, I wish I can come to United Dental Office for all of my dental needs. This was one of the best dental experiences I have had, and I recommend everyone to United Dental Office!!!!!!
I was visiting Japan for 2 weeks as part of a 4-month trip and got a bad toothache that couldn't wait the month until I got home. United Dental Office was able to quickly schedule an appointment. It turned out to be just a bad sinus infection putting pressure on the tooth, so I didn't get to take a filling home as a souvenir from Japan :) Dr. Hirokazu Enatsu and his staff were very courteous and helpful during the whole process. I really appreciate their help and excellent English, as I don't speak Japanese. Thanks United Dental Office!
Very helpful in a desperate situation!
Dr. Enatsu and his staff are second to none! I am on my vacation trip in Tokyo and had a really bad tooth ache , so my girlfriend found United Dental on yelp so we decided to head there around 17:00. When we got there they took me right in and let me know what was going on with tooth so we did a filling for now and it was painless. May be better then my doctor in Hawaii hehe. They stayed late to perform the procedure and I was out of there in no time. Much Mahalo to Dr. Enatsu and his staff for helping me out!
Dr. Enatsu was very professional! Amazing service and state of the art equipment!
Мне потребовалось протезирование двух зубов и друг из Токио порекомендовал мне доктора Энацу Хирокадзу. Чтобы выполнить все необходимые процедуры я оформил многократную медицинскую визу, и в течение года несколько раз летал из Владивостока в Токио. В процессе лечения у меня возникло кровотечение, но доктор Энацу успешно справился с ним. Высокое профессиональное мастерство доктора Энацу внушает уверенность в успехе лечения. Сейчас у меня есть две новых коронки, которые отлично сидят и их не отличить от моих натуральных зубов. Доктор Энацу и его коллега доктор Сугаи Тосиро сделали отличную работу, и я счастлив, что являюсь их пациентом.
Виктор Филатов, Россия
I needed a replacement of two teeth and a friend from Tokyo recommended Dr. Enatsu Hirokazu to me. To perform all the necessary treatment, I got a multiple medical visa and flew from Vladivostok to Tokyo several times during a year. Once I had a bleeding, but Dr. Enatsu successfully coped with it. High professional skill of Dr. Enatsu inspires confidence in the success of treatment. Now I have two new crowns that fit perfectly and cannot be distinguished from my natural teeth. Dr. Enatsu and his colleague Dr. Sugai Toshiro did an excellent job, and I am happy that I am their patient.
Victor Filatov, Russia
Superb and professional service. This was third professional I saw for a complex fracture. I fell asleep during root canal treatment, and felt rest assured priority was on proper care for my teeth and my well being.
Dr. Enatsu and his staff are awesome! Had a tooth ache while it Tokyo and they stayed late to help me out. Mahalo to Dr. Enatsu and his staff!
Great service! Fixed my root canal in half a day just before my travel date! A bit pricey but good value for time.
I had severe tooth pain and these guys managed to fit me in and to fix me up so that I could enjoy the rest of my holiday in Japan.
Offices were well set up with X-ray and CT and all the other facilities you would expect. Only a short walk from the Subway. English language skills were a plus to assist with diagnosis and explanations of treatment - both Dr Enatsu and his staff.
Der Beste Zahnarzt in Tokyo und Japan. Kann ich nur empfehlen / ganz klar 5 Sterne
Great customer service and very accommodating. Glad I found this place that knows how to speak English for emergency dental work during my tokyo stay :)
My partner and I have been seeing Dr Enatsu for the 3 years we have been living in Tokyo. His dental practice is world class. We love his team there and he has done great work on a few dental procedures we have had. In fact, I am going for one tomorrow! Highly recommended dentist, if you are looking for one in Tokyo.
While visiting Tokyo, I had a dental emergency, namely severe tooth pain. I have had trouble with my teeth for most of my adult life and was initially reluctant to consult an unfamiliar dentist. However, as the pain was continuing, I called United Dental Office and had a very good experience. I was seen on short notice and given a thorough examination by Dr.Enatsu and his colleague Dr. Mori. I was very impressed by the level of the care provided and the concerned attitude of everyone in the office. If the need arose, I would seek help at United Dental Office again, without any hesitation.
Extraordinaire, incroyable ! Tels sont les qualificatifs que j’utiliserai pour décrire la chance que j’ai eu de trouver en quelques clics le cabinet du Dr Enatsu à Tokyo, alors que j’étais en proie à des problèmes dentaires. Non seulement il m’a reçu au pied levé avec son équipe alors que le cabinet était fermé, mais son intervention s’est avérée parfaite. Je n’ai jamais vu un cabinet aussi bien doté des outils et moyens les plus modernes, et d’un personnel agréable et dévoué, qui plus est parlant un excellent anglais. Une expérience à vous réconcilier avec les dentistes, pour ceux qui comme moi ont toujours eu une certaine appréhension à leur rendre visite ! Je ne peux donc que recommander vivement le cabinet du Dr Hirokazu Enatsu, qui est de loin le meilleur praticien qu’il m’a été donné de rencontrer..
A Google User
I unhesitatingly recommend Dr Enatsu and his excellent staff. Other dentists had wanted to extract a problem tooth, but Dr Enatsu recommended trying to save it, which he then managed to do. The cosmetic crown work he has done for me cannot be distinguished from real teeth. As an ex-clinician myself in a healthcare field (not dentistry), I can attest to his general enthusiasm for his field. His record in participation in ongoing postgraduate dental education is admirable. Recently I learned an interesting personal detail about him. Before studying dentistry at UCLA, he had studied electrical engineering at the same university and graduated summa cum laude. Most of his patients are expats, and would perhaps appreciate better than others the raw intelligence and determination required of a person to leave their home country and excel in not one but two fields at the highest level. As a Tokyoite I feel fortunate to have access to such a professional and knowledgeable dentist.
A Google User
PERFECT ROOT CANAL TREATMENT I very very highly recommend United Dental and Dr. Enatsu. After visiting several japanese Dentists, without locating the problem and increasing pain, he finally could locate the problem tooth and nicely removed the root without any pain. Thanks to his dedication and his incredible knowledge he could nicely explain and perform the whole procedure in a way that I really felt very comfortable. He and his staff are highly skillful and by far not comparable to any other dentist I experienced within the last 7 years in Japan. They speak perfect English, which as a foreigner was as well very helpful.
A Google User
I am glad I found United Dental Office. Dr. Enatsu is one of the best dentists I have met – very capable, speaks perfect English, and always patient in explaining things to you. He is the first dentist to alert me that my daughter may develop bite problems due to family history. Their office is very clean, well-equipped and up-to-date. All the staff members are friendly and professional, especially their office manager Sugure-san. I wish we could stay in Tokyo longer to continue going to United Dental Office. And I would highly recommend them to anyone.
A Google User
Don’t fear the Dentist! Dr. Enatsu and all the staff are very friendly, speak excellent English and have the best tools and technology I have seen. I put off having a root canal re-treated as I was worried about how painful it would be, but Dr. Enatsu did a brilliant job, I was as comfortable as anyone could be for a 2+hr process with my mouth wide open. I have absolute confidence in their ability. For me the only downside is that my insurance didn’t cover the whole bill. (I agree with Julian below…no one “loves the dentist”… but this is the best dentist I have ever been to)
A Google User(Julian)
I had my regular cleaning last week and there was a small cavity which Dr. Enatsu painlessly filled. I confidently trust my teeth to the friendly, efficient staff of this dental clinic who use state-of-the-art methods. Thank you UDO Tokyo. (I can’t give five “Loved it” stars. No one “loves” the dentist. 3 stars is my maximum for a trip to the dentist. And I give Dr Enatsu 4 out of 3 stars–that’s how much I appreciate him!)
A Google User
I highly recommend United Dental. Dr. Enatsu and his staff are wonderful. They speak perfect English, which as an expat was so very helpful. And they can also process your insurance claim, which was very helpful. Loved it there!
A Google User
I can recommend Dr Enatsu as the best dentist I have been to see. From crowns to cleaning over the past few years I cannot fault the service and the dental work. So good to feel confident of the work you’re getting done.